Assistance

In this section you will be able to find answers to the most common questions. If not, please feel free to contact us by emailing us at info@malinishop.com

- Is there an option to get free shipping?
Absolutely
. In Italy shipping is free, while for special zones shipping charges vary.

- What are the special shipping zones?
In
Europe, shipping is free for orders over €100. Below €100 the shipping cost is €17.

In the USA free shipping for orders over €100. Below €100 the shipping cost is €25

In the rest of the world free shipping for orders over €200. Under €200 the shipping cost is €30

- What is the delivery time?
Italy
: 1-2 business days
Europe: 3-4 business days
USA: 3-4 business days
Rest of the world: 5-6 business days

- The product is different from what I expected or defective, what can I do?
Returning or exchanging the same purchased item (if available)
iscompletely free of charge, but only and no later than 14 days after receiving the package (The date of receipt is the date issued and recorded as delivered by the courier).